What differentiates HG’s managed application hosting services apart from the crowd is that we go beyond what typical hosting providers offer. Most hosting providers simply offer you uptime and hardware maintenance with minimal software support. They know nothing about your specific application and how that application supports your vital business operations.

HG understands that an application hosting solution must embrace every task necessary to make the system work while relieving the customer from maintenance responsibility. Therefore, HG only hosts applications that our staffs are experts in supporting and understand. The real business value to you is that engaging HG’s managed application hosting service gives you the peace of mind that your IT partner understands your business as much as you do. That translates directly into expert service, confidence to focus on your business, and very reasonable prices.

Additionally, HG offers multiple approaches under our managed application hosting solutions. We can host your business application in one of two modes:

1. Classic Hosting: Your application functions on our servers located in our data center.  You gain access to the application through an encrypted connection over the Internet.
2. Remote Hosting: HG provides all of the equipment required for your application to operate.  The equipment is housed at your location under the constant care of our application administrators.  Management and monitoring is performed remotely from our HG data center by expert staff.

Our Remote Hosting approach grants you all of the benefits of having your application managed by HG, but keep your data within your premise.  Our hosted solutions provide a turnkey solution for your hosting needs.  All of our hosting plans operate on Dell PowerEdge servers and 24-hour per day monitoring from our knowledgeable and friendly support staff.

Each of our hosting solutions provides the following key services to ensure success:

Administration Services - The high-cost and substantial time investment required to recruit, train and retain qualified engineers has prompted many customers to turn to HG's reliable, expert administration for their mission critical applications.

Backup Services - HG offers a number of backup services to protect your valuable information.  Avoiding risk and quick recovery from disaster is paramount to our hosting solutions.

Database Services - Our database support is unequaled in the industry. Our database adminstrators hold certifications in Microsoft Windows and SQL Server to ensure that problem resolution is quick and complete.  Our DBA's can assist in everything from regular database maintenance and complex troubleshooting to integration and programming.

Monitoring Services - Your application server is monitored 24 hours per day to ensure that it is performing optimally and securely. If a threshold is exceeded or an alert is dispatched, our team is automatically notified and we respond accordingly.  This action often results is potential problems being completely averted to ensure continued smooth operation.

Security Services - HG understands that security is a strong concern for all organizations. Our security services start with auditing and virus protection and can also include firewall and Virtual Private Network systems.  Our real-time intrusion detection and monitoring systems are customized to meet each application's specific needs.